Spring GDS 25th Anniversary
A logistics company that ships to 190 countries built something to ship to itself.
Impact measurement
What is impact measurement?
Impact measurement is the practice of assessing the social and environmental change an organisation actually produces, using evidence rather than assertion. It is what turns a claim like "we help communities" into a defensible number, and it is the discipline that separates real impact work from storytelling.
Done properly it is demanding. It requires a baseline, so you know the state of things before you acted. It requires defined indicators, so you are measuring the right change and not just the easy one. It requires attribution, the hard question of how much of the observed change your work actually caused versus everything else happening at the same time. Frameworks like Theory of Change, logic models, and standards such as IRIS+ exist precisely because this is difficult to do honestly. A literacy charity that tracks reading levels before and after, against a comparison group, is measuring impact. One that counts books distributed is measuring activity and hoping it adds up to the same thing.
The recurring trap is mistaking outputs for outcomes. Counting what you did is cheap. Proving it changed anything is the expensive part, and the part that actually matters.
Impact measurement at Dallonses
As a certified B Corp, Dallonses has to measure its own impact against an external standard and report numbers we can trace. That experience taught us the unglamorous truth of this work. Measurement fails far more often on messy, scattered data than on the choice of framework.
So we treat impact measurement as the engineering problem it usually is. Through our business intelligence and reporting work we help teams pull social and environmental metrics out of disconnected systems and into dashboards that hold up to scrutiny. Our sustainable tech consulting brings the same rigour to environmental footprint, measuring real cloud and energy usage instead of estimating it. A number you cannot trace back to its source is not a measurement. It is a guess in a nicer font.
Want impact numbers you can actually defend? Let's build the data behind them.
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